Return period

• You have 28 days from receiving your order to request an exchange or return.

Condition of items

• Items must be:

• New, unused, and unopened

• In their original undamaged packaging

• With all security seals and labels intact

• Returns that do not meet these conditions may be refused and not refunded.

Return address

Andara EQ

14300 Palmetto Frontage Road, Suite B

Miami Lakes, FL 33016

Responsibility & proof of postage

• Returned parcels remain the customer’s responsibility until received and processed by us.

• We recommend using a tracked or signed-for postal service and keeping proof of postage.

Processing time

• Once your return is received, please allow up to three business days for us to process it.

• We will confirm your refund or exchange by email.

For any questions about delivery or returns, contact us at info@andaraeq.com.